If you have any flu like symptoms you MUST NOT enter the surgery, management kindly ask you to call the surgery to make alternative arrangements for your appointment or to make an appointment. If you have any symptoms please get tested as per NSW Health recommendations and guidelines.
It is the policy of the practice that masks MUST be worn for any patient over 12 yrs of age entering the surgery. If you have an exemption please contact the surgery to discuss alternative medical care options.
Management kindly request for the safety of doctors, staff and patients, that patients do not attend any earlier than 5 minutes prior to their appointment time. It is the policy of the practice that patients are to STRICTLY attend their appointment alone unless a carer is required or you have young children. When visiting the practice please ensure to stay 1.5 m from other patients.
Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.
Management thank you for your understanding and co-operation as our goal is to keep you all safe at all times.
Your Doctor is accessible by telephone; however calls to the Doctor can inconvenience patients whilst in consultation.
Doctors will not take calls during consultations. In some cases the reception staff or registered nursing staff may be
able to assist you. Messages may be left to the attention of the Doctor and will be dealt with as soon as practicable.
If you experience chest pain or breathing difficulties while "on hold" or outside operating hours of the practice,
please dial 000 for assistance.